Jaimy NV has a digital platform that places service requesters (i.e. “home-owners”) quickly in contact with service providers (i.e. “trade professionals”). Requesting price quotes and making appointments is all flexible and transparent as part of this platform.
Jaimy is committed to the users of its digital platform by placing respect for their privacy and protecting their personal data above all else. Customer satisfaction always comes first for Jaimy.
This Privacy Charter is intended to provide a transparent picture of the way in which Jaimy processes the personal data of its users. For example, Jaimy always processes data in compliance with the General Data Protection Regulation issued by the European Parliament and Council on 2 April 2016 relative to the protection of natural persons regarding the processing of personal data and the free movement of such data (referred to hereinafter as “the GDPR”).
Jaimy consequently invites users to read the information contained in this Privacy Charter carefully so that it is clear to them what type of personal data is processed by Jaimy and for what purposes, as well as what their rights are and the ways in which these rights can be exercised.
More information about Jaimy’s activities is available from https://jaimy.be/.
‘Personal data’ encompasses any information relating to an identified or identifiable person, such as a name, identification number, location details, online identification data or any other data relating to a natural person.
The processing of personal data includes any action related to processing that data, such as collecting, entering, viewing, using or storing it. Jaimy ensures that only data that is required is actually processed.
The party responsible for processing personal data (the ‘controller’) is the public limited company, Jaimy, whose registered office is situated at 11 Karel Rogierplein, 1210 Brussels, RLE Brussels VAT BE 0699.693.365.
In practical terms, this means that Jaimy determines the purposes and means used for processing this data, as well as the point of contact for questions relating to the processing.
As a user, you may contact the Data Protection Officer at Jaimy at any time by e-mail via [email protected].
The personal data of users processed by Jaimy includes the following:
Jaimy collects personal data in the following instances:
Jaimy processes the personal data of a user for a variety of purposes. These include:
Jaimy processes personal data in one of the following cases only:
Jaimy’s legitimate interests include:
Jaimy will pass on the personal data of a service requester to a service provider able to carry out the task requested after a “lead fee” has been paid by the service provider to Jaimy.
Personal data may also be passed on to other companies in the Belfius Group in relation to the aforementioned purposes. The Belfius Group consists principally of Belfius Bank, Belfius Insurance, Belfius Investment Partners, Crefius, Elantis, Belfius Lease, Belfius Auto Lease, Belfius Commercial Finance, Corona, VDL-Interass, Bureau Laveaux & Martin, Qualitass, The Studio, etc. Of course, the composition of the Belfius Group may change.
Personal data may also be passed on to external processors, such as public entities, IT service providers (including Amazon Web Services, Segment and Mode Analytics) and marketing and communication agencies, as well as lawyers. These processors may only process personal data in order to carry out tasks assigned to them.
In this regard, if Jaimy works with a processor outside the European Economic Area, at least the same level of protection and security as in Belgium will be provided.
- Right of access: a user has the right to obtain access to his/her personal data that has been processed by Jaimy, as well as to obtain additional information in relation to that processing.
- Right to the amendment and deletion of personal data: If the user believes that certain items of data are incorrect, incomplete or not applicable (any longer), he/she may request the right to amend, supplement or delete such data.
- Right to the restriction of the processing of personal data: In certain cases the user may request the restriction of the processing of his/her personal data.
- Right to the portability of your personal data: In certain cases the user has the right to have the personal data he/she has provided transferred to another controller, on condition that this is technically possible.
- Right to object to the use of persona data for direct marketing: A user may at any time indicate that Jaimy may no longer process his/her personal data for direct marketing purposes. If this is the case, the user will not receive any further commercial offers.
A user may exercise the rights stated above by sending a request, accompanied by a copy of the front of his/her identity card, to [email protected].
If as a user you are of the opinion that the processing of your personal data breaches the GDPR, you can contact the Data Protection Authority by post at the following address: 35 Drukpersstraat, 1000 Brussels, by e-mail via [email protected] or by telephone on +32 2 274 48 00.
Personal data will not be kept for longer than is necessary for the processing for which it was collected.
Jaimy reserves the right to make changes to this Privacy Charter at any time.
The latest version of the Charter can be viewed at any time on www.jaimy.be.